Thursday, October 04, 2012

Call Centre Coordinator EFC Tanzania M.F.C

Operating since July 2011, EFC TANZANIA M.F.C LIMITED provides financial services to micro, small and medium size enterprises (MSMEs) and is the first deposit taking microfinance institution to be licenced and regulated under the Bank of Tanzania's Microfinance Company Charter.

The purpose of the Entrepreneurs Financial Centre (EFC) is to provide increased access to specialized financial services for entrepreneurs while contributing to wealth creation, improvement of living conditions and development of the Tanzanian private sector.  Owned by international and local investors, EFC Tanzania is distinctive in its emphasis on local development through a collective ownership scheme.

POSITIONS:  
EFC Tanzania through its expansion program and in an effort to serve its clientele better, is looking to fill the following positions in Dar es Salaam:

  1. CALL CENTRE COORDINATOR
Qualifications & Profile:
Applicants should have financial services experience with the following general profile:
  • Minimum of 1 year experience as a call centre supervisor. Elements of growth from one department to another under the call centre umbrella will be an added advantage.
  • Extensive experience in sales and /or marketing with ability to create business network.
  • Holder of degree or advance diploma from a reputable university.
  • Computer literate.


Application Instructions:
EFC Tanzania seeks to hire qualified and experienced candidates who are strongly oriented towards personal and professional development for career advancement and can actively participate in a fast paced and constantly changing environment.

Interested candidates are requested to submit a letter of interest explaining their motivation for the position applied for together with their Curriculum Vitae, three professional references and copies of academic certificates/diplomas.

Applications will be received until9th October 2012 addressed to:

The Human Resource Department
EFC Tanzania M.F.C Limited 
1st Floor, Letsya Towers
59 New Bagamoyo Road
P.O. Box 11735
Dar es Salaam, Tanzania
Email:  HR_EFC@hotmail.com

We thank all candidates for their interest, however only those short listed for an interview will be contacted directly.
No telephone calls or office visits please.