Technology Manager - BIA

Posting Range:12/10/2012 - 26/10/2012

Description

 

The Purpose of Barclays Internal Audit (BIA)

BIA consists of teams that provide independent assurance over the businesses and operations of Barclays globally. These teams work very closely with key business stakeholders to assess their governance, business risks and review the effectiveness of their control mechanisms, ultimately providing assurance to the Barclays Board and Group Executive Management. Where control issues are found, the audit team will assist management in developing Management's action plans to manage and mitigate the risks to which the activity under review is exposed. BIA is mandated by the Group Board with the overall management and oversight of internal audit in Barclays provided by the Board Audit Committee.

 

The Role of Managers

The core responsibility of a Manager within BIA is to execute audit assignments in accordance with the annual Audit Plan and relevant policies, procedures and quality standards.

 

Barclays Africa Technology Team

Responsible for auditing Barclays Technology across 11 African countries : Kenya, Uganda, Tanzania, Mozambique, Botswana, Ghana, Zambia, Mauritius, Seychelles, Zimbabwe and Egypt

 

Audit Delivery & Stakeholder Management

·         Support the Audit Lead in scoping the audit where necessary

·         Identify, assess & document technology risks and controls

·         Complete technology testing

·         Evaluate the design and operating effectiveness of technology controls & document this understanding in the BIA audit toolkit

·         Write high quality audit observations and support the Audit Lead in writing the report.

·         Provide suggestions to management for actions to address control issues identified.

·         Discuss and agree the factual accuracy of audit observations with stakeholders/Audit Lead as appropriate

·         Update the Audit Lead and audit team with progress and observations.

·         Technology business monitoring for input into subsidiary audit committee papers.

·         Proactively take on additional tasks as requested by Associate Directors/Directors/Managing Directors

 

Management & Leadership/Knowledge Management

·         Improve technical knowledge through self-learning or training including mandatory CPE requirements.

Knowledge sharing with BIA colleagues and peers in the business.

Qualification

 

Essential

.         First Degree or professional qualification in relevant field

.         Credit ro better in 5 'O' Levels. This should include English, Mathematics or Commerce

·         Minimum of two years' experience in risk based technology auditing or technology risk/control activities or practical technical experience (e.g. IT  applications or infrastructure support)

·         Proven track record of high performance in previous roles

·         Resident  in  Zambia

·         Able to spend up to 60% of the time (depending on country of residence) travelling to any of the 11 Barclays Africa locations

·         Able to spend periods of up to three weeks away from home based in the other Africa locations

 

Preferred

·         Relevant professional qualifications (e.g. CISA)

·         Practical financial services industry knowledge

.         Practical understanding of relevant regulatory environment

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RETAIL SUPPORT-MAZABUKA

Posting Range:26/09/2012 - 12/10/2012

Description

 

Main accountabilities

Transaction Processing• Check and ensure that all entries are duly signed before processing. Ensure laid down procedure especially FTOS is observed.
• Ensure all items being sent to other depts are recorded /scheduled and have a Rotation number. Keep a control copy to track Turn Around Time (TAT). Chase for acknowledgements for outstanding control sheets. Escalate to Team Leader if not resolved.
• Work on all instructions immediately upon receipt to avoid loss of business due to delays. Finish all the day's work within the normal working hours.
• Where applicable, carry out the sampling of cashiers' vouchers and account opening mandates before they are sent to Record Management dept for archiving. ( mini call-over)
 

Rigour

• Conduct Snap checks as assigned
• Hold keys for the Strong Room

Branch Administration

• Always practice the tenets of  TCF
• Respond to telephonic customer inquiries.
• Act as principle point of contact between retail and operations through escalating all Back Office inquiries to the relevant depts and tracking turn around time. 

Customer Service

• Receive, open and sort internal mail not marked confidential and deliver to the relevant areas for follow up action.
• Ensure all outgoing mail from the branch is collected by the external provider daily. Follow up with the provider when items are not collected timely.
• Complete daily/ monthly / quarterly/annual returns for signoff by the Team Leader.

System Administration

• Act as one of the Systems Administrator for Start and End of Day and user maintenance.

• Report all branch system failures to local IT help desk. Conduct system checks as directed by IT and ensure any unresolved issues are taken up by IT. Escalate outstanding issues to the Team Leader/Branch Manager when required.

 
Sales Leads

• Identify and provide sales leads to Customer Advisors

Qualifications

 

Technical skills / Competencies

• Excellent communication skills especially verbal
• Listening and questioning skills
• Good PC key board skills
• Good telephone skills

Knowledge, Expertise and Experience
• Knowledge of all the Bank's retail product

Qualifiucation - A MUST

Diploma or Degree in relevant field

Credit or better in 5 O'levels including English and Mathematics or Commerce

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Barclays Bank Kenya Head of Procurement, Africa

Posting Range:19/09/2012 - 18/10/2012

Description

Proud, passionate and with big plans for the future, you've a great deal in common with Barclay's Africa. We're a growing force in one of the world's largest emerging markets. As our teams prepare to make their mark on the global stage, you'll be a vital addition as The Head of Procurement in Barclays Africa.

As the Head of Procurement for Africa, you will take complete ownership of all aspects of the Global Procurement agenda for Barclays Africa and be responsible for ensuring delivery from the Shared Service and Global Category Teams against the business unit targets and supplier strategy.

You will do this by ensuring that you and the Procurement team exhibit world class relationship management with key stakeholders throughout Africa as well as the Global Procurement team. In addition to this, you will Provide senior level and specialist commercial input to the negotiations with suppliers and chosen service providers, where required by facilitating and co-ordinating the involvement of the expert in the category. Finally you will also ensure the supplier risk agenda is managed effectively by working collaboratively with the relevant Business Unit Principle Risk Officer and ensure remediation plans are in place to address the identified risk and control issues highlighted across Africa.

You will have a successful track record in inspiring and leading by example in providing clear direction and focus for a team of highly motivated and capable procurement professionals.

Qualifications

You will have at least twelve years experience with a strong procurement background and experience executing deals. You must have exceptional cross border management skills, in order to form close partnerships with stakeholders internally and externally. Ideally you will have experience working across the entire continent however regional experience will also be considered.

We are committed to the continent, to the community and to your career. It's this three-fold purpose which steers our business agenda in every country in which we operate, driving us to make a real difference to both local communities and our peoples' working lives.

 

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Barclays Bank Kenya HEAD OF FRAUDS AND INVESTIGATIONS

Description

Building a proud future together 

Africa's economic pulse has quickened.  With such explosive growth comes undeniable opportunity; opportunity that your acareer with Barclays Africa will take full advantage of every day.  As the Head of Fraud & Investigations, you will take complete ownership of this function and ensure that the division is performing to its maximum with a particular focus on reducing losses.

Reporting to the Chief Operating Officer, you will be pivotal in providing leadership to the Frauds & Investigations team to ensure implementation of the Fraud Management & Investigations program.  You will do this by embedding Retail Bank Barclays policies to reduce losses. You will be responsible for managing charge-backs, with the aim of minimizing the bank's exposure, monitoring issuing charge-backs as well as reviewing new products for fraud risk, handling cases of investigations and recoveries, providing remedial recommendations, reporting, identification & redress control deficiencies and providing expertise & intelligence on fraud prevention. In addition, you will be responsible for people management, training and forging strong relationships with both internal and external stakeholders.

You will have a successful track record in leadership and will be able to demonstrate your ability to resolve cases in a short turnaround time.

Qualifications

You will have at least ten years experience in Fraud & Investigations within the Financial Services industry and it is desirable if you will be a Certified Fraud Examiner

Your strategic and influential skills will be second to none. In return, you will enjoy every opportunity to develop your career with a global, world-class organization, including the help of similar experts in their field and carefully structured career progression

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Head of Change - Barclays Bank Kenya

Building a proud future together Africa's economic pulse has quickened.  With such explosive growth comes undeniable opportunity; opportunity that your acareer with Barclays Africa will take full advantage of every day.  As the Head of Change for Kenya, you will take responsibility for the management and delivery of a significant portfolio of local projects, leading teams of project managers. Reporting to the COO of Barclays Bank Kenya, you will ensure that individual projects within the portfolio are delivered to agreed cost, time and quality.  You will represent the whole change community locally and establish key relationships not only with local executives up to MD level, but also with the Country Management Committees across Africa.  Your vast project and change background will demonstrate your ability to appreciate what a business looks like and the benefits large scale change can bring to an organization.  Your strong IT and Technology background will ensure you are able to hit the ground running as the majority of the current projects are technology based.  Furthermore, you will have had exposure to Shared Service centres, where you can highlight your ability to change a location into a regional hub. Qualifications Ideally coming from a Banking background, you will have 8-12 years experience in project management and change.  You will be able to highlight large scale projects you have led, demonstrating your strong leadership qualities when running large teams of project managers effectively.   You will have the relationship management skills required to ensure that strong ties are built with key stakeholders from a local and regional perspective.  You will also possess knowledge of various techniques for planning, monitoring and controlling complex portfolios of change to ensure projects are sequenced to maximize the delivery. In return, you will enjoy every opportunity to develop your career with a global, world-class organization, including the help of similar experts in their field and carefully structured career progression. APPLY NOW

Branch Managers,Area Manager & Head of Branch Operations -Barclays

THREE COSTOMERS EMERGED WINNERS OF BARCLAYS PREMIER LEAGUE DRAW; FIRST WON A TRIP TO WATCH MATCH IN UK.

Barclays Bank  Assets product Manager Adam Mbaga, rolling the ruffle drum during the second quarter Barclays premier league (BPL) draw, three customers who are banking with Barclays bank emerged winners of the draw of which the first winner won a fully paid trip to watch Barclays premier league match in UK, and the two winners got one full complete original jersey, witnessing right is the inspector from gaming board Abdallah Hemedy followed by Barclays bank marketing Manager Rahma Gemina, while the Director of Consumer Banking (in suit) Zahid Mustafa and the Head of Business Retail Abdul Juma looking carefully following the draw.